Exploring AI in International Money Transfers: Sendrater's Experiment with LLMs
At Sendrater, we are diligently observing the dynamic field of AI, particularly focused on how emerging advancements can elevate our customer experience. This journey, rooted in a culture of innovation, has steered us towards experimenting with Large Language Models (LLMs), especially in the realm of custom GPT models. Although still in the nascent stages, we are guided by the principle that knowledge builds progressively.
Sendrater's Custom GPT Project
Our journey with custom GPT technology is an experimental venture. Utilizing OpenAI's GPT-4 capabilities, we're integrating our own specialized data and instructions to discover how this technology can be tailored to improve our services. It's a path of both exploration and practical application, as we assess the tool's potential impact on our offerings. Here is the link for those who would like play around (requires Chat GPT+ subscription).
Current Features and Future Prospects
- Real-Time Rate Information: The tool currently provides access to the latest exchange rates, and we're working towards enhancing its speed and efficiency.
- Provider and Regulatory Insights: It is adept at summarizing recent regulatory changes in various countries, such as Brazil, and identifying the most effective service providers based on rates and customer feedback.
- Predictive Transfer Strategies: In the future, we aim for the tool to recommend the most advantageous times for transfers, which could lead to significant cost savings for our users.
- Comprehensive Service Recommendations: Our objective is for the tool to offer balanced advice, taking into account not only the rates but also service reliability and customer satisfaction.
As we explore the possibilities with LLMs, we are realistic about its current stage of development. It represents a promising addition to knowledge pool and we are cautiously optimistic about its future capabilities .Our foray into LLMs underlines our dedication to staying ahead in the field of international money transfers. This initiative is about watching the horizon of new technologies and realistically appraising their applications today. We are excited about the potential improvements this AI tool could bring to our services and invite our community to join us in this journey of growth and innovation.